Words: Mr Mellors, Gamekeeper Turned Poacher (he used to make you drinks & carry your food, now he watches others do it and has kindly written this piece on how to choose wine) I see plenty of words written about the food these days but the drinks very often only get a cursory mention. Now, I know not everyone can be so well read and drunk so much as I but, come on, … [Read more...]
How To Complain in Restaurants
Words: Mr Mellors, gamekeeper turned poacher (he used to make you drinks & carry your food, now he watches others do it and now provides us with advice on how to complain in restaurants). Now it may seem hypocritical of me to start off this piece here but who said I wasn’t one? Prompted by the tweets of two local characters I want to discuss complaining in a restaurant, … [Read more...]
Do’s & Don’ts of Restaurant Customer Service
Having been both sides of the table, working in locations from pubs where a toasted sandwich was the height of gastronomy, to some rather nice restaurants - and eating in them all - I’m pretty well placed to know what constitutes good customer service and what doesn’t. In these days where finances are tight, going out for a meal should be a full experience, it’s no good paying … [Read more...]